Solazone Privacy Policy 2023
At Solazone we want to provide you with the best possible service across our wide range of products.
To achieve this aim we may need to make the most efficient use of your Personal Information that you give us. However, it is really important to us that you are confident that the personal information entrusted to us is treated with the appropriate degree of privacy. Should you have any questions, please don’t hesitate to ask.
What does “Personal Information” mean?
Personal Information is any information about you that identifies you, or by which your identity can be reasonably determined.
Why collect your Personal Information?
Collecting your Personal Information is essential for Solazone to be able to conduct its business of marketing and selling products, and providing you access to other products and services which make up your requirements.
By collecting your Personal Information and consulting with you, we can help you determine your requirements and provide the appropriate products or services.
If we do not collect your Personal Information, we are unable to effectively offer the appropriate products or services you may require. If we cannot provide the appropriate products or services that meet your individual requirements, we may offer to refer you to an associated company that can assist you. We can then identify you and protect you from unauthorized access to your Personal Information.
How do we collect your Personal Information?
Where possible we collect your Personal Information directly from you. Collection may take place in a number of ways such as, but not limited to, when you fill out an Enquiry Form or an Application Form for a product or request a product or service or information over the telephone, or the internet, or by mail.
Sometimes Personal Information may be collected about you from other sources. An example would be by third party referral, where your information is forwarded on from an associated company that has taken your details from you and has identified that they are unable to assist you. However, no matter how your Personal Information is collected, it is dealt with by Solazone in accordance with this Privacy Policy.
Direct Marketing
From time to time we may use your Personal Information to provide you with information about our extensive range of products and services. If you do not want to receive this information, just contact us at any of our offices. Solazone does not disclose your personal information to any party outside the Solazone organization, or the group that has been brought together to give you access to a wider range of professional products and services.
Do we disclose your Personal Information to anyone?
Solazone may disclose your Personal Information in certain circumstances. If we are required or are authorized by law to disclose your Personal Information, for example we may disclose your Personal Information to a court in response to a subpoena or to the Australian Taxation Office following a direction issued under taxation laws. We may disclose your Personal Information where you have consented to us doing so. Generally, however, we do not disclose your Personal Information to any party outside Solazone and associated companies contracted to Solazone to provide product or services on our behalf, and that party is bound by the same privacy rules we follow.
Is my Personal Information secure?
The protection of your Personal Information is a priority for Solazone. We take all reasonable precautions to safeguard your Personal Information from loss, misuse, unauthorized access, modification or disclosure.
Can I access the Personal Information Solazone hold about me?
You may request access to any of the Personal Information we hold about you. In most cases, a summary of Personal Information such as your name and address details, contact telephone numbers, etc are freely available to you by calling us.
IMPORTANT
PLEASE NOTE THAT UNLESS AND UNTIL YOU TELL US THAT YOU DO NOT CONSENT TO OUR USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION IN THE MANNER DESCRIBED IN THIS NOTICE, WE WILL BE ACTING ON THE BASIS THAT YOUR CONSENT TO EACH SUCH USE AND DISCLOSURE IS IMPLIED.
